HB Ready


City Launches New Telehealth Service to Provide Residents with Medical Advice for Flu-Like Symptoms During COVID-19 Pandemic Beginning Friday April 17, 2020

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Surf City is now launching a Telehealth service for residents and those who work in essential businesses in the City of Huntington Beach, as one of many City initiatives to provide our community with critical resources to weather the coronavirus (COVID-19) pandemic.  The Telehealth phone line will connect residents with licensed health care providers to review any symptoms that may be indicative of COVID-19 or similar respiratory illnesses and provide medical advice for the next steps for treatment. The Telehealth line will only provide advice and will not provide any type of diagnosis.

The new Telehealth service can be accessed by calling the City Service Call Center at (714) 536-5511. The service will be available from Monday to Friday from 9:00AM to 5:00PM.

This Telehealth service is provided at no cost to all Huntington Beach residents and those who work in Surf City. The program offers the community an additional resource during these challenging times.  The service will be provided in partnership with Valiant Research and Training, Inc. and staffed by Registered Nurses, Nurse Practitioners and/or Physicians Assistants who can answer various questions and concerns specific to flu and COVID-19 like symptoms, such as shortness of breath, cough, and fever.

Our new Telehealth service is designed to reduce COVID-19 related fear and anxiety in the community, by providing advice from licensed medical professionals through a simple phone call.  This service could help eliminate an extra trip to the doctor’s office, and it also helps to support current Stay-At-Home Orders while limiting the community’s exposure to COVID-19. 

The Telehealth program also helps the City provide efficient services, by reducing the number of non-emergency calls to 911 dispatch centers and to provide helpful and appropriate medical advice for conditions that do not require a hospital visit.  It should be noted that the medical staff will not provide a diagnosis to callers but instead will provide advice as it may relate to COVID-19.

This service does not replace the 911 system. If you have a life threatening emergency, call 911.

For more information regarding additional City services and updated information in regard to COVID-19, please visit www.HBready.com

Link to Press Release PDF Here

More to explorer

Vaccine Update

New guidelines regarding COVID-19 vaccination protocols at Central Net Training Center on Gothard Street in HB, and the Super POD site in

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Keeping Our Community Safe & Informed

City Services Call Center 

Available Monday through Friday 9am-5pm: 

(714) 536-5511


2000 Main Street
Huntington Beach, CA 92648

The City of Huntington Beach is committed to keeping our community and visitors informed of current events in our community. The purpose of this page is to foster transparency and increase the sharing of information. During the COVID-19 outbreak, the City of Huntington Beach will make every effort to to update this page when updates are received from our local, state and federal partners.

Postponed/Canceled Events

The following events in the City of Huntington Beach have been postponed or cancelled. The City is actively working with event promoters to hold these events in the future.


August 24-September 13 – US Open

September 5 – 6 – Civil War Days

September 18 – 20 – Great Pacific Airshow

October 1-4 – AVP


May 9-10 – Sunset Beach Art Festival

Weekly Surf City Nights


September 12 – Cruise in Car Show

October 11 – Cars and Copters

If you are a senior and in need of assistance, please call (714) 536-5600

Who Is Considered Higher Risk?

Older Adults (People aged 65 and older)
People who have serious chronic medical conditions like:

  • Heart Disease
  • Diabetes
  • Lung Disease

Watch for symptons & What Should You Do?

  • Pay attention for potential COVID-19 symptoms
    • Fever
    • Cough
    • Shortness of Breath
  • If you develop emergency warning signs of COVID-19 get medical attention immediately.
    • Difficulty breathing or shortness of breath
    • Persistent pain or pressure in the chest
    • New confusion or inability to arouse
    • Bluish lips or face
  • If you feel like you are developing symptoms.
  • Stay home and call your doctor
  • Call your healthcare provider and let them know about your symptoms.
  • If you are not sick enough to be hospitalized, you can recover at home.  Follow CDC instructions for how to take care of yourself at home.
  • Get medical attention immediately if you have any of the emergency warning signs listed.

What can you do if you have a family member or friend who is at higher risk?

  • Ensure that they have enough supplies on hand and offer to help them get more if needed.
  • Know what medications they are taking and see if you can help them have extra on hand.
  • Communicate regularly with neighbors, friends, and family to support them.
  • Be cognizant of people visiting their home and inform them what to do to stay safe.
    • Stay home
    • Avoid touching high traffic surfaces in public places.
    • Social distancing
  • If you are feeling ill please avoid visiting.